Frequently Asked Questions
From which locations do you dispatch orders?
We take pride in providing our customers with exceptional value and service. Therefore, our shipments originate from warehouses situated in the United States, Australia, Europe, and Asia. The specific dispatch location is determined based on the most efficient route and stock availability.
Are my payments secure?
Yes, your payments are 100% safe and secure.We receive credit card payments via the most trusted payment gateways. Your personal information is always confidential and never stored or kept. We have also integrated secure PayPal payments to allow you to make purchases using your PayPal account.
How long does the handling process take?
Our processing period is one business day. Subsequently, the orders are transferred to our shipping collaborators, which may include USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post. The selection is based on your location and the most expedient service accessible.
Why is my order being shipped in different packages?
If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a product is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible.
Is the shipping free?
Shipping is completely free for all orders! Go ahead, load up your cart and receiving free worldwide shipping benefits.
What is the delivery time?
it can take 5-15 business days, depending on your location.Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number.For additional information about your package, don't hesitate to get in touch with our customer support service.
Can I cancel my order after I've made a purchase?
If you make a request before your order is shipped, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.
What if I need to return the product?
Don't worry! We're here to help you every step of the way. Just reach out to us and we'll guide you through the entire process.
30.000+ Satisfied Customers
We're delighted to have received an abundance of messages from contented parents expressing their joy with our products.
Join the community of contented parents who love our products.
Should you have any inquiries or concerns, feel free to reach out. We are more than happy to assist you in any way possible.
Let customers speak for us
I got a total of 12 stepping stones for my 3.5 year old twins.
I liked that beyond the other stepping stones available, they can be stacked, and flipped, so I felt my kids would get more open-ended use out of them. And I was absolutely right. The imaginative play kicked in immediately.
Yes hopping from stone to stone, stacking them into stairs, building and knocking over towers, collecting toys inside the bowls… the bowls become bassinets to rock babies and tuck them in, then 2 stones go together to make an egg for a toy to hatch out of, they become hats and throwing disks.
They are lightweight enough for be easily handled and moved around by toddlers, they fit together easily but can also be pulled apart easily which is often a point of frustration with building blocks. They are solid enough that I am comfortable standing on them myself.
These are honestly perfect and have exceeded my expectations.
Good product, the girl liked it a lot and I see it quite safe and cut very well, at least pineapple, banana, strawberry, potato peeler also goes very well
Toy Super.
Creative
The son is not jumping up yet, but he can handle the rest. I'm already buying a second one for my friend because a very nice toy. solid.
I recommend
Very happy with the product! Quality toy, well finished and colorful. To be played both at home and abroad. Very cool that the carpet has 2 positions! And can be well collected
Arrived in excellent condition, very well protected and very fast delivery time
Very nice object. It projects an intense light that can be seen well even during the day.
My Persha is impulsive to buy with all the 200%! Well, duoja yakysna Kruta rich! Recommend!
Perfect alternative to the brand name. definitely ordering more!
Good product serves its function, the seller is recommended and very fast shipping